Privacy Policy

This Privacy Policy explains how Livida ("Livida", "we", "us", or "our") collects, uses, and protects information when you visit this website or use our contact form. We only collect what we need to respond to your enquiry, and we do not sell your information to third parties.

Information we collect

When you submit our contact form, we collect the information you provide directly: your name, email address, phone number, and the message you send us. We don't ask for any other personal information on this site, and we don't collect payment or financial account details through it.

Email updates

If you subscribe to our email updates, we collect your email address and send you a message asking you to confirm. You are added to our list only once you confirm. We use your address only to send you accounting and compliance updates from Livida, and every email includes an unsubscribe link that removes you straight away. We send these emails through our email service provider, Resend, and we do not sell or rent your address to anyone.

How we use your information

We use the information you submit solely to respond to your enquiry, for example to get in touch about the accounting or compliance services you asked about. We do not use it for unrelated marketing without your consent, and we do not sell or rent it to third parties.

Cookies and analytics

We may use standard web analytics tools to understand how visitors use this site, such as which pages are viewed and how visitors arrived here. This generally involves cookies or similar technologies that collect aggregate, non-identifying usage data. You can control or disable cookies through your browser settings; doing so may affect some site features but will not prevent you from reading the site or contacting us.

Third-party services

We may rely on third-party service providers to help operate this website, such as hosting or analytics providers. These providers only process information on our behalf and are not permitted to use it for their own purposes. We do not share the contents of your enquiry with any third party except where necessary to respond to you or where required by law.

Data retention

We retain the information submitted through our contact form for as long as reasonably necessary to respond to your enquiry and to maintain our own records of client and prospective client communications. If you would like us to delete your information sooner, contact us using the details below and we will accommodate reasonable requests.

Your rights

You may ask us what information we hold about you, request that we correct inaccurate information, or ask us to delete information you have submitted to us. To make any of these requests, please email us using the address below.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will update the "Last updated" date at the top of this page when we do. Continued use of this website after an update means you accept the revised policy.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@livida.in.